These terms apply to cleaning booked with Lilies Cleaning Services in Edmonton and Grande Prairie, Canada.
Estimates
Online prices come from our rate card and are estimates before tax. The final price is confirmed before or at the appointment. Add-ons, home size, and condition can change the total. Homes over 3,000 square feet, and some commercial or post-construction jobs, may be quoted individually.
Scheduling
A booking request is confirmed by our team, usually within 24 hours. Service is available daily from 7:00 AM to 10:45 PM.
Cancellation
Cancel or reschedule at least 24 hours before the appointment. Recurring discounts apply to the visit price after the first clean, as shown on the booking form.
Payment
Payment is due when the service is complete. We do not charge a card at the time you submit the online form.
Access and safety
Please provide safe access to the home and tell us about pets, alarms, and any areas we should not enter. Our cleaners are background-checked and the service is insured.